Privacy Policy

Last Updated: February 5, 2025

This Privacy Policy describes how King’s Commercial Roofing, LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase, pay a bill, or otherwise communicate with us (collectively, the "Services"). "You" and "your" refers to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last Updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from a variety of sources over the past 12 months. The information we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use the information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect the Services and our rights.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. We collect the following:

Direct Information: Information you submit to us, including:
- Basic contact details: name, address, phone number, email.
- Order information: billing address, shipping address, payment confirmation.
- Account information: username, password, security questions.
- Shopping information: items viewed, added to cart, or wishlist.
- Customer support information: details included in communications with us.
Usage Data: Information automatically collected about your interaction with the Services, using cookies and similar technologies. This includes device information, browser information, network connection details, IP address, and interaction data.
Third-Party Information: Information obtained from third parties, such as:
- Companies supporting our Site and Services.
- Payment processors collecting payment information to fulfill orders.

How We Use Your Personal Information

Providing Products and Services: To perform our contract with you, including processing payments, fulfilling orders, sending notifications, managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
Marketing and Advertising: For promotional purposes, such as sending communications and showing advertisements for products or services, and to tailor the Services and advertising to your preferences.
Security and Fraud Prevention: To detect, investigate, or take action against fraudulent, illegal, or malicious activity. Ensure your account credentials are kept safe.
Communicating with You: To provide customer support and improve our Services, maintaining our business relationship with you.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

Service Providers: Vendors performing services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
Business and Marketing Partners: To provide services and advertise to you, in accordance with their own privacy notices.
Affiliates: Within our corporate group, for business operations.
Legal Obligations: To comply with legal obligations or protect our rights and users.
User-Generated Content: Public content accessible by anyone if you submit reviews or other content.

Third-Party Websites and Links

Our Site may link to third-party websites. Review their privacy and security policies, as we are not responsible for their practices or the accuracy of information found on these sites.

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us.